Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice. Accurately and efficiently schedules patient medical appointments to include office visit, lab, chemotherapy, and other associated ancillary appointments as ordered by Provider in computer system. Assist patient in coordinating external referrals as ordered by the provider

The essential duties and responsibilities (including but not limited to) Supervises the daily activities of all scheduling duties . Performs all aspects of scheduling staff as workload demands. Obtains all information necessary to enter a new patient in system . Including demographics and complete insurance information . Obtains medical records needed for new patient o be

(including but not limited to) Assists with performing phlebotomy and collecting appropriate specimens from patients as ordered. Assures pre authorization and completes appropriate consent forms (ABN) prior to collection of limited coverage tests. Assists with special procedures as needed ( i.e. bone marrows in the room). Follows the laboratory s procedures for specimen h

(including but not limited to) Provides leadership and direction to the overall provision and realization of social work services including health equity, with a focus on diversity, equity, and inclusion, and psychosocial oncology services to patients, families, and healthcare professional to ensure the delivery of high quality services and programming. Responsible for th

Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices. Assesses health status by interviewing patient regarding current status and medical history. Assesses patient/family needs and provides teaching and other instructional material. Provides psychosocial support to patients and families. Facilitates c

Collaborates with physicians and other providers to screen potential patients for eligibility. Presents trial concepts and details to the patients, participates in the informed consent process, and enrolls patients on clinical trials. Coordinates patient care in compliance with protocol requirements. Dispenses investigational drug and provides patient teaching regarding a

Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physician prior to treatment or procedures. Prepares and stocks exam/treatment r

Perform all imaging scheduling functions Respond to incoming telephone calls regarding imaging appointments Enter patient information accurately into Epic EMR system when applicable Follow through on all direct clinician requests communicated by phone, email or through Epic EMR Ensure proper medical records are present in Epic EMR prior to imaging appointment Provide moda

Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival. Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co p

Credentials and re credentials providers according to quality standards and company policies and procedures. Notifies providers of licensure expirations and submits licensure applications and renewal forms with payment to State agencies and appropriate departments. Recommends process improvements. Maintains current provider licensure files and provides information to hosp

Documents nursing assessments and patient teaching in the patient chart. Communicates all pertinent information and any interventions to the physician Assures nursing charges are accurate and complete on patient fee slips Provide professional nursing care for patients following established standards and practices Acts as a resource person to the medical assistants Triages

Provide Front Desk Support Greet and welcome all guests and patients as they enter the clinic Check in patients Collect copays Obtain insurance information Ensure that all appropriate forms are completed prior to seeing the provider and provide instruction as needed Answer incoming calls Maintain the lobby Process incoming mail and faxes Act as a liaison between check in

Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physician prior to treatment or procedures. Prepares and stocks exam/treatment r

Positions will cover Woodbury, Maplewood, St. Paul, Coon Rapids, and Fridley Clinics. Addresses patient calls, portal messages, and emails in a timely manner concerning a wide range of symptoms/side effect related topics Asks appropriate, open ended questions as well as utilizes computerized algorithms/pathways to assist in the assessment of patient's symptom and side eff

Answers all incoming calls; assesses callers' needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets